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Salesforce slashes 4,000 customer support jobs as AI steps in

Marc Benioff

CEO Marc Benioff says tech now manages half of client interactions after decades of missed sales lea...

HR’s use of AI notetaking tools could be exposing organisations to legal risk, experts warn

Person writing on a tablet

Commentators say using the tech to transcribe disciplinary or grievance meetings could compromise em...

UK mothers’ weekly pay £302 lower than fathers, analysis shows

Woman in front of laptop with child sat next to her

As data also finds from 1 September mums effectively work rest of the year for free, experts say emp...

Finance director undergoing cancer treatment experienced harassment over sickness absence, tribunal rules

Patient lying down during treatment

Judge finds breach of mutual trust and confidence after employer failed to award an inflationary pay...

Australian bank warns staff pay will not increase if office attendance targets are not met

ANZ logo on a building

As ANZ Group links both salary and bonuses to workplace presence, experts warn of blurred lines betw...

Acas turns to AI as workplace conflict surges – but can tech help resolve human disputes?

co-workers arguing during meeting

UK arbitration service will explore use of technology in resolution process, but experts warn AI can...

Over half of Gen Z help senior colleagues upskill in AI, study finds

woman smiling at tablet

As professionals feel the pressure to boost AI expertise, support from younger generation unlocks ne...

Expenses scam: AI-generated receipts pose new threat for employers

Female calculating receipts

Artificial intelligence allows staff to create ‘scarily realistic’ expense receipts to make fraudule...

UK gender pay gap underestimated for two decades, report finds

male and female figure made out of money

Findings contribute to wider concerns about the validity of employment data from the Office for Nati...

Workers ditch job hopping in favour of ‘job hugging’

women hugging at work

Fears of labour market instability prompt workers to stay with current employer rather than risk mov...

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