HR teams are exhausted. 98% of HR decision makers say their role has been transformed since the pandemic, with 70% saying this had been one of the most challenging periods of their career. 42% of HR professionals say their teams face an overwhelming number of projects and responsibilities while 41% are understaffed.
The issues continue to pile up. The demands on HR teams increase. But with limited people and hours in the day, what’s the solution?
Thankfully, technology is here to provide a much needed helping hand in the form of digital assistants that can automate the manual work that takes up huge amounts of HR team’s time, and streamline processes to provide better, more instant and accessible HR tools for staff – whether they be office based, field agents or front line workers.
Here are 3 ways digital assistants can help HR teams - and as a special offer to CIPD readers, The Bot Platform offers a free trial account so you can build one for yourself.
Better onboarding for new starters
53% of HR professionals say employee engagement increases when onboarding is improved, and 69% of employees are likely to stay with a company for 3+ years if they experience great onboarding. An onboarding bot provides a consistent and quality onboarding experience while also automatically answering all those commonly asked questions employees have when they start a new job. Plus, you can also easily check in with new starters over time with surveys that ensure staff are feeling good and allow them to suggest onboarding improvements for the future.
Perks & Benefits
Companies spend a huge amount of time and money providing their staff with the best perks and benefits possible - but 70% of employers believe their employees underutilize the services, benefits and programs they make available. A benefits bot allows staff to easily find information on company perks, share feedback and requests on available benefits, or receive broadcasts about timely or relevant benefits. In doing so, it will maximise the ROI you’re getting from existing perk programs while also saving your precious HR team countless hours of time.
Employee Voice
64% of HR leaders say an always-on feedback tool is essential to an engagement listening program, but only 20% have this kind of tool in place. Using bots you can easily create always-on feedback tools, crowdsource ideas and suggestions from staff, or even capture anonymously submitted questions that they may have for leadership teams.
If you use Microsoft Teams, Slack or Workplace from Meta - then click here to register for your free trial with CIPD Awards sponsor, The Bot Platform.